Privacy Policy
At Lilmar Vacations, we are committed to protecting the privacy of our guests, clients, and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information. By using our website or booking a reservation directly on LilmarVacations.com or VRBO, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and physical address.
- Payment Information: Credit card details and billing address (processed securely).
- Booking Details: Information related to your reservation, including check-in/check-out dates, special requests, and property preferences.
- Demographic Information: Information such as age, gender, or location, which you may choose to provide.
- Communication Preferences: Information on your preferences for receiving communications from us.
- Website Usage Data: Information collected through cookies and other tracking technologies, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Reservation Management: To process bookings, send confirmations, and provide customer support.
- Payment Processing: To securely process payments for reservations and other services.
- Communication: To send updates, promotional materials, and respond to inquiries.
- Personalization: To tailor your experience with Lilmar Vacations based on your preferences.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Website Improvement: To analyze usage patterns and improve our website’s functionality.
3. How We Share Your Information
We may share your personal information under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, property management systems).
- Legal Obligations: We may disclose personal information if required by law, in response to legal processes, or to protect the rights, property, or safety of Lilmar Vacations, our guests, or others.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party as part of the transaction.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Lilmar Vacations uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to collect data about your site usage, preferences, and activities. You can modify your browser settings to manage cookie preferences or disable them entirely, but some features of our website may not function properly without cookies.
5. Data Security
We take the security of your personal information seriously and implement industry-standard security measures to protect it. This includes encryption, firewalls, and secure socket layer (SSL) technology to ensure the safe transmission of your data. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us using the contact details provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. Lilmar Vacations is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it.
9. Updates to This Privacy Policy
Lilmar Vacations reserves the right to modify or update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy. Your continued use of our services after any changes signifies your acceptance of the updated policy.
10. By texting Lilmar Properties at (912)324-3698, you agree to receive SMS messages from Lilmar Properties.
Message content may include booking details, check-in instructions, reservation updates, and guest communication.
Reply STOP to opt out; reply HELP for assistance.
Message and data rates may apply. Message frequency may vary.
Read our Privacy Policy and Terms of Service.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Lilmar Properties
110 Island Professional Park
St. Simons Island, GA 31522
(912)771-8099
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